两个简单的原则！
“我们知道必须那么做，但却很难着手，因为对方会认为是特别针对他！” 杰茜说。
你是否曾经面对相似的情况？
在以上的案例，杰茜所面对的其实是件简单的事情：要在团队的群聊中把前团队成员去除。但这很棘手，因为他们与那位前团员的关系很融洽。
Category: Blog
Two simple principles!
“We know it has to be done, but it’s hard to do so without it being perceived as personal!” said Jess.
Do you occasionally face a similar situation?
In Jess’ case, it was just a simple thing: removing a former member of the team from the team’s chat group. But it was hard because they had a good relationship with the former team member.
一些点子来激发你的想法！
你正尝试为团队制订一套规范吗？
一套精心制订的团队规范是塑造团队成员互动与协作方式的好方法。这不但能帮助团队更有效地运作，也能让团队发挥更大的效力。
如果这是你第一次制订团队规范，你可能不知从何开始。其实制订规范的过程不复杂。为了帮助你踏进一步，我在这里列出了一些团队规范的例子供你参考。
它需要被团队接纳！
作为一个团队领导，我期望我的团员能有效协作。拥有一套团队规范是塑造团队成员的互动及协作方式的一种方法。
透过刻意构思而得的团队规范有许多益处。制订规范的最佳时刻是当团队刚成立、并且具可塑性时。如果团队已经运作了一段时间，你在重塑团队规范时将面对一些挑战，但将得着的益处还是值得你去努力的。
Some ideas to stimulate your thinking!
Are you trying to craft a set of norms for your team?
A well-crafted set of team norms is a great way to shape your team’s interactions and collaborations, allowing them to function more effectively and achieve greater impact.
If this is your first time crafting team norms, you might be wondering where to start. The process of crafting them is not complicated. To help you get started, I have listed some team norms for your consideration.
It needs the team’s buy-in!
As a team leader, I want my team to work together effectively. Having a set of team norms is one way to shape how team members interact and work together.
There are several advantages to having a set of intentionally crafted team norms. The best time to do this is when the team is new and malleable. While you will face some challenges in reshaping your team’s norms if it has been around for a while, the benefits are still worth the efforts.
阐明期待！
无论你喜不喜欢，团队里已经存在某种行为准则与规范。任何一个长时间一起工作的团队，都会自然而然地形成一套准则与规范。
这些自然形成、不成文的规范，引导团队成员的行为举止与互动关系。虽然某些规范能帮助团队更有效地运作，有些规范却可能会削弱团队的效率。
Clarify expectations!
Team norms exist, whether you like it or not. Any team that works together develops a certain set of norms over time.
These organically developed norms, which are often unspoken, help team members know how to behave and interact with one another. While some norms help the team function more effectively, other norms might erode the team’s effectiveness.
帮助你更有效地领导！
领导团队并非易事；如果你期望有效地领导！
一位领导者有许多责任：包括制订方向、策略规划、计划、协调所有相关者、激励人、做代言人、领导变革、培育团队成员、等等。可惜的是，我们不可能亲自把所有的责任都做得很好；即使是超级有才干的人也有他的极限。
Helping you lead effectively!
Leading a team is not an easy task; that is if you want to lead effectively!
A leader has many responsibilities: setting direction, formulating strategies, planning, aligning stakeholders, motivating, being a spokesperson, being a change agent, developing team members, etc. Unfortunately, we can’t do all of them well; even a super talented person has his limit.